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Virtual Assistance Case Studies

Real outcomes from our remote support team — fewer admin hours, faster customer replies, and more time for business owners to focus on growth.

Virtual Assistance

E-commerce Inbox & Order Support

Reduced customer reply time from 18 hrs to under 2 hrs and cleared a 400-ticket backlog in 10 days for a UK e-commerce brand.

-89% reply time
Virtual Assistance

Calendar & Meeting Management

Took over 40+ weekly meeting schedules and travel coordination for a consulting CEO, saving 12 hrs/week.

12 hrs/week saved
Virtual Assistance

Lead Generation & CRM Cleanup

Researched and qualified 800+ B2B leads, cleaned a 5k-row CRM and built a weekly outreach pipeline.

800+ leads added
Virtual Assistance

Social Media & Community Moderation

Daily posting, comment moderation and DM response across 4 platforms for an online coaching brand.

4 platforms covered
Virtual Assistance

Bookkeeping & Invoice Tracking

Daily invoice raising, payment tracking and reconciliation in Xero / QuickBooks for a service business.

Zero overdue invoices
Virtual Assistance

Real Estate Listing Support

Listing uploads, photo prep, MLS / Rightmove publishing and viewing coordination for an estate agent.

50+ listings/mo
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